As a medical supply distributor or manufacturer, your clients depend on you for the highest quality, professionalism, and reliability in your products and services.
Your content marketing strategy in healthcare must prioritize those same values.
Now, professionalism doesn’t necessarily equate to stuffy and boring – two qualities you absolutely must avoid in content marketing.
As with most things healthcare-related, an effective content strategy starts with comprehensive research and thorough planning.
Research shows 60% of B2B companies with the most successful content have a documented strategy. Meanwhile, only 21% of the least successful B2Bs can say the same.
How to Start Creating an Effective Content Marketing Strategy in Healthcare
Every piece of content you create should serve a specific goal and purpose.
Without a documented strategy, your content will come off as irrelevant or generic. This type of lackluster content in an industry like healthcare can end up damaging your reputation – the exact opposite of what you need your content to do.
1. Research Your Audience
You cannot produce effective content without understanding who you’re creating content for. Your content can inform a handful of audiences, but the point is to pick a specific audience for each piece.
At Share Moving Media, for example, we have several publications to reach thousands of people in distinct audiences.
Ask yourself some questions as part of your audience research:
- Who do I want to educate and inform? End users/office workers, doctors of private practices, office executives at hospitals, etc.?
- Where do they hang out online – Facebook, LinkedIn, industry blogs, Twitter, Reddit?
- What are their biggest pain points each day?
- Which influencers do they follow and trust?
- What format do they prefer – blogs, social media, infographics, video, podcast?
2. Plan Your Goals
Gartner research shows the B2B journey is long and convoluted. It’s foolish to end every piece of content with a CTA to “buy now.”
Your content marketing strategy in healthcare should play the long game. Set up short-term and long-term goals for each stage of the buyer’s journey so each piece of content serves a broader strategy.
Short-term goals:
- Increase monthly website traffic and retention
- More lead magnet downloads
- Boost social media followers
- Increase email subscribers
Long-term goals:
- Improved brand awareness and recognition
- Preventing customer churn
- Expanding customer base
3. Conduct Keyword Research
Keyword research is a must for SEO. Plus, keyword research aids in audience research because it shows what questions your audience is asking and what problems they face.
You can use tools like BuzzSumo and SEMrush to investigate keywords and topic inspiration.
4. Set Up an Editorial Calendar
Quality content always trumps quantity. Google’s algorithms, social media algorithms, and your readers all appreciate in-depth high-quality content.
In your calendar, plan for about two blogs and about ten social media posts each week along with some multimedia, depending on your resources available.
If you have the resources to produce two high-quality videos a week, certainly go for it – but don’t sacrifice quality.
Plan your editorial calendar and posting schedule about 60 days out so you’re always working from an offensive position.
5. Choose Your Creators Carefully
People need to know they can trust what you have to say.
Google cares too. According to Google, sites promoting your-money-your-life content (such as healthcare), must prioritize expertise, authority, and trustworthiness.
For healthcare, this means experts should create your content. Choose expert creators that mimic your audience – such as doctors in their respective fields and medical assistants. Don’t use generic author names like your brand name or “news desk.”
Strive to uplift specific people at your company as influencers and thought leaders. Eventually, your target audience will learn to trust them and seek out their opinions.
6. Keep a Consistent Tone
A set of brand guidelines goes miles toward building trust in your audience through a content marketing strategy in healthcare.
Consistency breeds trust. People come to expect a familiar voice, format, and tone from you at every touchpoint.
An inconsistent tone accomplishes the opposite: it’s unsettling and provokes distrust.
Your brand guidelines should outline rules for your content to follow:
- How does your content “sound?” Is it warm, friendly, and subjective or encyclopedic and technical?
- How will you adapt your tone for different platforms? For example, email requires a more personal tone than Twitter.
7. Get Personal and Engaging
Even doctors and executives don’t want technical content all the time. Give your content some personality to boost engagement:
- Interactive quizzes
- Gamified content
- Polls
- 360-degree or 3D photos
Squeeze More ROI from Your Content Marketing Strategy in Healthcare
An effective content marketing strategy in healthcare is all about reputation. Building a trustworthy reputation takes time and consistency, so there’s no room for slacking in content marketing.
Remember to:
- Research your audience’s needs, mindset, and pain points.
- Plan your short- and long-term goals for content marketing.
- Research your keywords and SEO plan.
- Focus on producing high-quality content on a consistent schedule.
- Look for fresh ways to engage your audience via content.
Content from Share Moving Media reaches the offices and homes of several thousand healthcare decision-makers across the country. Get in touch with us to start planning your comprehensive content strategy today!