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Social Media Isn’t Enough: Why You Need Content to Feed Your Media Mix

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Social media is an effective way to connect with and engage your online audience. However, when it comes to an impactful content marketing strategy, social media isn’t enough. 

Today’s consumers spend nearly 3 hours a day on social media. It’s a great way to reach a highly targeted audience with custom messages, and users can share information easily for an even broader reach. But social media posts are just one aspect of a successful content marketing strategy. To reach more people in the healthcare supply chain, medical sales, and hospital purchasing, you should create an omnichannel media mix that will attract attention, drive traffic to your site, and generate revenue.

Keep reading to learn about content marketing and why social media isn’t enough to feed your media mix.

Quick Takeaways

  • Content marketing is the creation and distribution of information that provides tailored solutions and answers to users’ unique needs.
  • Social media should be one element of an omnichannel content marketing strategy.
  • There are five main reasons why social media isn’t enough for a successful content marketing strategy, from limited visibility to hindered conversions.

What Exactly Is Content Marketing?

Content marketing is the creation and distribution of useful information that answers users’ specific questions and addresses their unique needs. Forms of content marketing include:

  • Email campaigns
  • Blog articles
  • Social media posts
  • Videos
  • Newsletters
  • Print materials (like direct mail and brochures)

Today’s consumers are more discerning than ever before. With the help of the internet, they’re able to conduct their own research and find the brands and products they feel will best meet their needs. For this reason, content marketing is extremely important. Content that resonates with readers delivers numerous benefits. It helps to:

  • Raise brand awareness
  • Set you apart from the competition
  • Deliver valuable resources to your readers
  • Establish your business as a thought leader
  • Provide expert information
  • Drive traffic to your site
  • Solidify brand loyalty and repeat business

Content marketing is an impactful way to establish and foster relationships on a deeper level. People will think of your business for their solutions and will be more likely to recommend you to their network of contacts. This helps build a successful media mix that drives business, increases sales, and continues to grow your company. 

The following video explains the ins and outs of content marketing and the best approach for optimal results:

5 Reasons Why Social Media Isn’t Enough

Although social media is an effective channel to incorporate into your content marketing plan, it cannot singlehandedly sustain your efforts. Here are five reasons why social media isn’t enough.

1. It Doesn’t Reach Your Entire Audience

It’s true that 82% of the U.S. population actively uses social media. However, by using social posts as your sole means of content distribution, you could exclude a significant portion of your prospective customers. Social media use differs between demographic groups. If you’re targeting people between 18 to 29 or 65 and older, you’re not reaching them through this medium. That’s why it’s important to include social media as an omnichannel approach. 

Social media use varies by demographic.

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For maximum results, it’s best to reach people where they’re spending their time. This means sending email campaigns, publishing blog articles, and posting on social platforms to ensure a wider reach. The more channels you use, the more people you’ll connect with and deliver content that resonates. 

2. It Limits Visibility

Social media platforms use algorithms that affect who sees your posts in their timelines. Organic posts that don’t boost through paid ads offer no guarantee that your audience will see them. As a result, tracking reach and overall impact of this aspect of your content marketing campaign can be difficult. Email campaigns and display ads not only increase visibility but also provide trackable data that can help improve the effectiveness of your efforts. While social media can limit your visibility, including it as part of a media mix is a good way to engage your audience while increasing brand awareness. 

3. You Don’t Own Your Content

Any time you share content on social media, the platform obtains ownership of the material and can redistribute it for its benefit. If your entire content marketing plan revolves around social media, then you don’t own any of your material. Expert blog posts are an effective way to create original content your company owns. You control who sees it and how it’s used. You also reap the financial benefits. 

Losing ownership of social media content isn’t detrimental as long as you have other material in your content marketing arsenal (like blog articles and whitepapers) that belongs to you and is under your control.

4. Online Experiences Begin with Search Engines

Studies show that 93% of all online experiences begin with a search engine. When healthcare suppliers or group purchasing networks are looking for products and services, they don’t immediately head to social media platforms. They enter their question into a search engine, which directs them to websites that provide answers and solutions. If you’re only focusing on social media posts as your content distribution method, you’re unlikely to appear on search engine result listings. That means you’re losing business to companies who appear on the listings. 

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To stand apart from the competition, you need to create a well-rounded content marketing campaign that includes multiple sources for content. This enables search engines to identify you as a helpful resource for their users and rank your company among their recommendations.

5. Doesn’t Drive Traffic Straight to Your Website

To get people to make a purchase, you need to drive traffic directly to your website. While social media posts can help build brand awareness and increase audience engagement, they don’t necessarily help conversions. To reach your site, social media users must click on one more link, adding another step to becoming a customer. While social media posts can be a tool to help guide people to your website, they don’t directly boost conversion rates. 

Develop an Effective Content Marketing Strategy 

Share Moving Media is a media and content company that provides communication and educational resources to healthcare businesses. Whether in group contracting or hospital distribution, our experts can help you create a content marketing strategy that gains market share and positions you as a leader in the healthcare industry. 

Contact us today to learn how we can help you create an effective content marketing strategy!

4 Things to Tell Trade Magazine Editors About Your Brand to Boost Your Healthcare Marketing

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The internet has changed the face of healthcare management. Now that people can do their own medical research online, they’re empowered to make more informed, proactive decisions about their healthcare. As a result, healthcare suppliers must work harder to set themselves apart from the competition.

From hospital distribution to medical sales, healthcare marketing is a must in gaining brand awareness, building a loyal following, and increasing revenue. Trade magazine marketing in healthcare can be a highly effective tool in a brand’s development strategy. You’re able to use a reputable source to target an audience who could be interested in your products or services. 

But trade magazine editors aren’t all-knowing. While they can do some basic research, they don’t know everything about every brand. You’ll have to supply them with the information they need to promote your services, attract your audience’s attention, and help you stand out from the competition. 

What Makes Trade Magazines an Effective Healthcare Marketing Tool?

People who want to gain industry insights into the latest trends and products rely on trade publications to keep them updated. These magazines are continually evolving to meet readers’ needs, sharing information that resonates based on the feedback members provide through trade forums and workshops.

Trade magazines can be an effective healthcare marketing tool because:

  • They have a long shelf life. Many people collect trade magazines and businesses leave them on lobby tables for future reading. By publishing information about your company in a trade publication, you not only reach people right away when the magazines are first distributed. You can reach even more people in your industry days, weeks, and even months later.
  • They introduce readers to companies and individuals who are leaders in healthcare. Through articles, ads, interviews, and research findings, trade magazines help companies build a relationship with a targeted audience. You can position yourself as an authority in your field, creating opportunities for customer loyalty and increased traffic to your pipeline.
  • They offer more than publications. They provide virtual networking opportunities, online forums, downloadable resources, and libraries of content. They’re an invaluable resource to industry professionals and can help boost brand awareness and drive sales.

What Should Trade Magazine Editors Know About Your Brand?

You’re not the only healthcare supplier trying to reach people through your industry trade publication. Lots of other companies will take out ads, provide interviews, and contribute content to the same magazine in which you want to appear. So why should prospects pay attention to you? 

Customers are always looking for a solution to a problem. Let your editor know what your brand can do that others can’t. Share information that makes your organization unique. Here are four things editors should know about your business to maximize this brand awareness opportunity. 

1. Your Story

Nothing is more uniquely you than your company’s story. How did your business get into this industry? What motivates you to be the best at what you do? When people better understand who you are as an organization, it gives them a chance to make a connection with you. Transparency builds trust, and people tend to do business with companies they trust. 

In addition to sharing information about your background, use this opportunity to highlight things about your business that are unusual in the industry. Tell about any state-of-the-art techniques you use. Discuss your values or mission statement. Promote your lower rates or faster shipping times. Whatever it is that you can do differently or better than others in your industry will give you a competitive advantage. 

2. Your Archetype 

Part of your individuality is your brand’s archetype, a recognizable way people can relate to your organization’s personality. Maybe you’re the visionary, the likable company next door, or the hero. Whatever it is, your archetype can help shape your brand’s story. It can stir emotions within your audience, help you to resonate with potential customers, and leave a lasting impression.

Archetypes make your brand more identifiable and memorable. They help set a level of expectation for what kind of experience prospects can anticipate from your brand. Archetypes help you stand out in a sea of competitors. They’re invaluable to building authentic connections with your audience that lead to loyal customers and increased sales.

3. Your Market Research 

Market research is another way to show how your company stands out from the competition and adds value to your industry. In healthcare, confidence is essential to sales. People want to know the products they’re buying are tested, trusted, safe, and effective. If your company has conducted medical research, share those findings. 

Not only does this position you as a knowledgeable resource in your field. It shows that your brand makes educated, informed decisions. You’re proactive about ensuring that your products meet quality standards, and you’re willing to educate others in your industry. All of this solidifies your position as a healthcare leader and useful resource that benefits your trade as a whole.

4. Reviews from Brand Ambassadors

The involvement of stakeholders can be highly influential when educating people about your brand. From group purchasing networks to physicians, people are undoubtedly satisfied with your products and services and willing to share their reviews of your business. These first-hand accounts and experiences are likely to impact the purchase decisions of others. 

Be sure to include reviews from brand ambassadors especially when they’re from a known individual or company. If someone is already trusted and respected in the industry and recommends your business, it lends authenticity to the review and credibility to your brand.

Tell Share Moving Media About Your Brand

Trade magazine editors want their publications to contain meaningful information that brings value to readers. By giving them important information about your brand, you help them craft useful articles that provide valuable resources to their readers while promoting your business. 

A full-service content company, Share Moving Media creates and distributes quality content like articles and publications for the healthcare industry. We know the right questions to ask to learn what makes your brand different from others and help you reach a wider audience and grow your business. 

To learn more about how to generate brand awareness through trade publications, contact us today.

Why Choose the Journal of Healthcare Contracting for Healthcare Marketing?

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The B2B healthcare sales process is much longer than the average sales process, making many of your healthcare marketing strategies challenging to navigate. Newly available technology in marketing and sales also means the industry is changing, adding another challenge to your process. When you stay on top of the latest changes in marketing and healthcare, you can speed up the sales process and see greater returns.

The Journal of Healthcare Contracting is a publication created for the healthcare supply chain and offers solutions for your marketing team to handle the above challenges and more. Learn five ways you can benefit from the publication.

Key Takeaways:

  • The Journal of Healthcare Contracting is Share Moving Media’s publication devoted to the healthcare supply chain.
  • The insights from the magazine will help you create quality, relevant marketing content for your audience.
  • The publication offers advertising options that place your brand before leaders in the healthcare supply chain.

What Is the Journal of Healthcare Contracting?

The Journal of Healthcare Contracting is a publication by Share Moving Media covering news and updates from the healthcare supply chain. The content provides industry insights from healthcare experts to help marketers and purchasers find new opportunities and make data-backed decisions.

Over 12,400 critical stakeholders in the healthcare supply chain receive the publication. It specifically addresses four primary positions within the supply chain:

  • Healthcare systems
  • Healthcare suppliers and manufacturers
  • Hospital distribution
  • Group purchasing networks

How the Journal of Healthcare Contracting Helps Marketers

Marketers can gain unique value from The Journal of Healthcare Contracting because of its targeted content and industry updates, which are foundational to a successful healthcare marketing strategy.

Here are five specific reasons why marketers should use The Journal of Healthcare Contracting as part of their research and marketing efforts.

1. Provides Information You Can Use to Create Quality Content

The information and reports you receive in the publication help you create quality healthcare marketing content that adds value for your clients. About 55% of marketers saw their greatest marketing success from creating quality content.

Quality content is content that:

  • Answers your audience’s questions
  • Is easy to read and understand
  • Dives deeper into a topic
  • Shares valuable insights
  • Provides actionable content your audience can use

Many of the articles and content you read in The Journal of Healthcare Contracting are more in-depth than what you would find through a Google search. You can also find statistics and case studies you could reference in your marketing content to support your claims and add greater value to your audience.

If you are new to healthcare content marketing strategy, the following video outlines some of the best methods for creating quality content.

https://www.youtube.com/watch?v=l84ETfVheOM

2. Helps You Build a Customer-Centric Strategy

The Journal of Healthcare Contracting is the only publication dedicated to the healthcare supply chain. It contains the latest industry data, client behaviors, hospital purchasing trends, and marketing insights specific to your industry. These insights will help you create relevant content for your audience.

Relevant content connects with your readers by showing you understand who they are and their most significant challenges. For example, a supplier needs to know what healthcare workers face daily before offering solutions that resonate with the facilities they market to.

Since the pandemic hit, empathy has been a driving force for many marketers. An empathetic marketer builds authentic relationships with their customers, acknowledges challenges, and pushes sales to the backseat of their marketing efforts. However, you can’t empathize with your audience if you don’t understand where they are today, so audience insights from the industry are vital for a customer-centric marketing strategy.

3. Supports a Data-Driven Marketing Strategy

How do you make your healthcare marketing decisions? If you have been in the business for several years, you might pattern your current efforts off past results. However, times are changing quickly, and what worked last year might not be as effective this year or in five years.

Staying on top of industry trends doesn’t just mean changing as the industry changes. It means predicting where it is heading in the next few years and preparing for that change in advance so that when it arrives, you aren’t left blind-sided and scrambling to catch up with your competition.

A data-driven marketing strategy uses insights from the past and present to predict future trends so that you can have proactive marketing efforts. However, the data from your company only paints half a picture. When you also incorporate predictions and insights from other experts and businesses, like what you can find in The Journal of Healthcare Contracting, you can see the larger picture of where your industry is headed for more accurate marketing predictions.

4. Connects You to Your Target Audience

About 79% of marketers say generating quality leads is their top priority. To attract valuable prospects, you have to place your content in front of the right people. The healthcare supply chain sprawls across various marketing channels. The few channels that contain all your target leads also have thousands of other readers that aren’t prospective buyers.

Advertising through The Journal of Healthcare Contracting puts your content in front of leaders in the healthcare supply chain, which ensures most readers are also quality leads, increasing the return of your marketing efforts.

Some of the readers in the healthcare supply chain you will reach with your content include:

  • 4,200 executives in healthcare contracting for over a thousand health systems
  • 2,500 hospital supply chain executives
  • 700 sales, marketing, logistics, and contracting executives
  • 3,700 suppliers and manufacturers

5. Provides a Greater Return from Your Advertisements

Despite today’s digital advertising and marketing trends, nearly half of U.S. adults still find print advertisements most trustworthy. Marketing campaigns that combine print with digital advertising see a 400% increase in effectiveness.

When you advertise in The Journal of Healthcare Contracting, you can maximize your return by reaching your target audience through one of the most trustworthy mediums for marketing and advertising.

Expand Your Healthcare Marketing Strategy

Share Moving Media has provided valuable training, information, and advertising opportunities for the healthcare supply chain since 1994. You can become a prominent name in healthcare by investing in more significant marketing insights and channels to get you in front of your target audience.

Contact us to learn more about how to market through The Journal of Healthcare Contracting.

5 Common Medical Device Sales Challenges for Reps

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Medical device sales is a rewarding career giving your reps a chance to help save people’s lives and work a flexible and fast-paced job. However, these benefits don’t come without an equal share of medical device sales challenges. This blog post provides tips that may help you minimize any negative impact these challenges might have on your business.

A way to combat these challenges is through a proactive approach versus a reactive approach. A proactive approach means equipping your sales team with the tools necessary to address challenges before they occur. 

Read on to know the proactive solutions that can help your reps and your company.

Key Takeaways

  • Medical device sales pose challenges unique from other sales fields.
  • You can build a strong sales team by teaching data management, customer profiling, and commercial excellence.
  • You can prepare your sales reps for medical device sales challenges through quality training.

5 Main Challenges for Medical Device Sales Reps

Data management, customer profiling, and commercial excellence are crucial for resolving medical sales challenges. Here are how those strategies work for five challenges sales reps face every day.

1. Creating a Unified Brand Awareness

Your healthcare sales reps are one of many sales channels. You may also sell products through your website, call center representatives, or in stores. However, having multiple ways for hospitals and healthcare workers to purchase products also creates unified communication challenges.

Keeping your sales channels uniform in their marketing message avoids customer confusion. When information doesn’t align, buyers may feel skeptical about purchasing because they don’t know if they can trust the sales rep’s information.

Solution: A strong communication strategy includes multiple channels of communication. Here are some ways to communicate with your team so everyone is up to date with the latest product and sales information.

  • Train each sales rep on a unified sales process
  • Send regular emails with business updates
  • Use business communication platforms like Slack
  • Purchase customer relationship management (CRM) software
  • Integrate online collaboration or productivity tools
  • Create a company app
  • Hold regular online or in-person briefing meetings

In addition, you can provide sales reps with direct phone numbers and emails to contact when they have questions about a product or lead.

2. Building Customer Relationships

Finding new customers is 5 to 25 times more expensive than keeping loyal customers. Therefore, when you have a lead, your sales reps should invest in those leads to build a strong relationship so the customer will buy from your manufacturing business in the future.

However, building a relationship with doctors isn’t easy. They are swamped, with little time available to speak with sales reps. Often, sales reps address receptionists and never have a chance to talk directly to the physician. But sales reps need conversations and feedback to find a doctor’s pain points, needs, and wants. This customer data builds the foundation for their sales strategy for hospital purchasing.

Solution: Sales reps need to learn how to pack the most content in the fewest number of words. For example, a doctor usually doesn’t need to know how much money a device will save the hospital. They typically aren’t part of the hospital’s financial committee. Instead, they want to see how the device will help a patient and make their job easier. Your sales rep’s first sentence should be a strong value proposition that differentiates the product and states why the doctor should take the time to listen to a sales pitch.

3. Understanding and Explaining Complex Products

Medical devices involve intricate technology that helps with even more complex medical situations, which sales reps need to learn. In addition, sales reps speak to highly educated medical professionals who will see through any fluff and know immediately if sales reps are knowledgeable.

Sales reps also need to be on top of the latest laws, regulations, and industry standards since they deal with healthcare devices affecting people’s lives. Inaccurate information is the fastest way to end all possibilities of making a sale.

Solution: Every sales rep needs training before entering the field. Training should include teaching industry-specific solutions for healthcare instead of general sales tactics.

4. Collecting and Organizing Sales Data

Sales and data rely on each other. In fact, on average, sales reps spend 17% of their day just entering data. Data is what helps representatives find leads, market products, and drive home a sale. However, organizing that data is a challenge all sales reps face, especially those in medical device sales, because of interacting with more complex products and customers.

Data includes all the information you collect about your customer from that first touchpoint through to the follow-up. It includes contact information, demographics, pain points, purchase history, and more.

An added challenge to data collection is protecting the data of your leads. A data leak will reflect poorly on the entire company and cost thousands of dollars in reparation and damage repair.

Sales reps also collect data on their products, current product updates, regulations relating to the product, medical device sales trends, and more. This data allows sales reps to give the most accurate information about the devices.

Solution: Sales reps should access and store data in a database with advanced security. This database will protect the data from leaks and keep it organized for representatives to access what they need at the right time. In addition, each rep should learn how to use database management systems to avoid privacy infringements.

5. Maintaining a Healthy Work-Life Balance

The medical device market is growing rapidly. In 2021, it grew by 4.7% and is projected to continue rising steadily due to an increase in chronic illnesses. Because illnesses like diabetes and heart disease require medical devices for diagnosis and treatment, the healthcare industry needs medical sales reps to meet this demand.

While the high demand for medical devices is positive for medical sales reps’ job security, they must work long hours to fill the need.

A medical sales rep’s job is not the typical 9 to 5 career. Instead, they are on-call to troubleshoot equipment or deliver life-saving devices at the right time. But this lifestyle can create an unhealthy work-life balance.

A typical day for a sales rep includes:

  • Calling leads
  • Pitching sales
  • Troubleshooting equipment
  • Training personnel on device usage
  • Traveling for hospital distribution
  • Joining a surgery to help with a device

Solution: Thanks to modern technology, sales reps don’t have to do everything in person anymore. Sales reps can cut back on travel by offering remote help and solutions. Manufactures can also help combat this challenge by adding diagnostic features to devices to identify possible product issues before they occur, so reps can resolve the problems faster.

In addition, you can offer additional sales training to reps to avoid costly errors and streamline the sales process.

Address Medical Device Sales Challenges with Quality Training

A common theme for all five solutions is proper training. A well-trained sales rep could save your business thousands of dollars while earning even more through strong sales tactics. However, regular sales training is not enough. They should have training specifically for the healthcare industry.

Contact Share Moving Media to talk with a representative about our sales rep training resources and courses to help your sales reps overcome common challenges.

How to Use Social Media for Audience Targeting in Healthcare

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What if we told you there were a handful of essential strategies on how to use social media for audience targeting in healthcare? And what if these tips help you generate sales and increase revenue?  That’s what we explore in this article.

Social media has changed the way businesses, including healthcare providers, approach digital marketing. Not only is social media affordable, but it is an effective way to reach a very specific audience. Additionally, with nearly 4 billion people actively using these platforms, social media is a great potential for sales. As a healthcare provider, understanding how to maximize its benefits and apply social media to your marketing efforts helps you find (and better understand) your ideal audience.  

Keep reading to learn how to take full advantage of these highly effective tools that helps you deliver focused marketing campaigns that yield results.

Quick Takeaways

  • Audience targeting allows you to understand the needs of your healthcare audience and create custom messaging that resonates.
  • Through audience targeting, you develop meaningful relationships while maximizing your company’s resources.
  • There are five main ways to use social media for audience targeting in healthcare, including assessing your social media audience, learning from the competition, and more.

What is Audience Targeting and Why is It Important?

Audience targeting is segmenting your potential prospect list into similar groups using various criteria. Categories could include demographics, purchase behavior, overall interests, and purchase intent. Audience targeting helps you better understand your audience and gain insight into what sort of messaging would resonate. This enables you to create customized communications that meet the specific needs of your target audience.

Today’s consumers are more discerning, partly because they are empowered by the internet to conduct their own research and find the products and services that they deem beneficial. As a result, contemporary consumers demand more from brands. Today, 66% of customers expect companies to understand their expectations and their unique needs. Delivering personalized messages shows your audience you understand them, and it helps you to connect with them on a deeper level which builds customer trust and loyalty. 

There are nearly 800,000 companies in the U.S. healthcare sector. As a healthcare provider, how do you set yourself apart from your competitors in the healthcare market and supply chain? By targeting your audience and gaining a better understanding of what they expect, need, and demand, you can deliver the right information at the right time through the right channels. This strategy helps you differentiate yourself among healthcare providers and boost your business success.

The following video further explains why it’s important for businesses to identify their target market and suggests ways to do so:

https://www.youtube.com/watch?v=LeIePgFDAQI

Benefits of Audience Targeting

In addition to building trust and gaining customer loyalty, audience targeting provides numerous benefits to your healthcare business, including: 

  • Saving money: by targeting the right people, you know your advertising dollars are being spent on the right efforts. This ensures your campaigns are cost-effective and productive.
  • Optimizing resources: audience targeting provides invaluable metrics that enable you to measure the success and effectiveness of your marketing campaigns. These numbers help guide your decisions as you build effective strategies.
  • Attracting quality leads: when you know you’re reaching the right people with the right message, you attract customers that are ready to buy. These conversions help boost your bottom line.

By targeting your audience, you develop meaningful relationships that result in repeat business while ensuring you maximize your company’s resources for ultimate success.

5 Ways to Use Social Media for Audience Targeting in Healthcare

Social media provides businesses with several ways to seek out the right target audience. Whether you’re trying to identify the right people in hospital distribution, hospital purchasing, or group purchasing networks, here are five ways to use social media platforms for effective audience targeting in healthcare.

1. Assess Your Current Social Media Audience 

To determine the people most interested in engaging with your company on social media, begin by analyzing the people already interacting with you on these platforms. Consider age, location, spending patterns, pain points, and your customer’s end-user. 

Social media platforms provide analytics that reveal most of this information. By looking through these metrics and learning about the people who are already your health system customers, you develop an idea of your ideal social media audience.

2. Learn Candid Information Through Social Listening  

Monitor social media conversations and threads to learn what people are saying about the healthcare industry, your company in particular, and the products you sell. Conduct searches for keywords and hashtags to find discussions about you and your competitors. These candid reviews and conversations will reveal a wealth of information that you can use to your benefit.

Learn what people like about your company or your products. Discover frustrations and areas of dissatisfaction that you can improve upon. Take advantage of the opportunity to reach out to those people and respond to their comments and engage them in a meaningful conversation. You’ll learn a lot about their needs and ways your business can meet their expectations.

3. Identify Which Social Media Platforms are Used Most

It’s important to reach people where they are, so you must understand which social media platforms are most used by your target audience. Services like Hootsuite Insights and Keyhole.co enable you to search terms and hashtags to find out which platforms are among the most popular for your needs.

Google Analytics enables you to track traffic from certain social media platforms so you can determine which channels are most effective for your needs.

If all else fails, simply review the metrics for your social media posts on various networks. You’ll see what’s effective and what isn’t, and which social media platforms garner the best results.

4. Learn from the Competition 

Nearly every business uses social media to drive traffic and generate sales. Check out your competitors and see what their social media campaign looks like. Observe what seems to be working for them, and what could use some improvement. Learn from their victories and mistakes to help flatten your learning curve. 

5. Understand Customer’s Needs 

Each social network channel has its advantages. Instagram is a great way to share photos and visuals. Healthcare providers who want to see charts and graphs may prefer this platform. Twitter enables people to share links and brief updates. This would be ideal for customers who want to read studies and reviews of healthcare products. YouTube is best for video sharing, where people can see actual demonstrations of how the equipment works. 

Understanding what your customers want can help you determine which social media platform would be the most effective way to reach them.

Utilize Social Media for Audience Targeting in Your Healthcare Business

Social media is more than a way for people to connect online. It’s an effective sales tool for hospitals and health systems to reach the right audience. Using these platforms to identify and understand your target audience helps you create effective campaigns that yield profitable results.

Contact us today to build a social media strategy that identifies your target audience in healthcare for optimal success.