In the last 10 years or so, social media has transitioned from a platform to keep up with friends and family to an invaluable tool for sales and marketing purposes. It’s a powerful way to connect with your target audience, while also reaching new prospects that you might not have been able to build a relationship with.
Here is a breakdown of the major social media platforms that businesses can use:
- Facebook – Where it all started. Facebook was the pioneering social networking platform, giving friends and family members the opportunity to easily reconnect. It’s a great place to connect with customers and talk about what your company offers.
- Twitter – Another one of the early platforms, Twitter is a better platform for exchanging information and connecting with your customers one on one.
- Instagram – An image and video-based platform, Instagram is a perfect platform for marketing pushes with pictures and video.
- LinkedIn – Built for businesses and professionals, LinkedIn is where businesses can leverage their employees as brand ambassadors to talk about what the organization offers to its clients.
- TikTok – The newest of the bunch, TikTok is a video-based platform that can be incredibly effective for your business, if used correctly. To be most effective, you need a deep understanding of your brand and your customer base.
Use social media for marketing:
Incorporating your social media into your marketing plan will help you to reach customers and prospects right where they are. Make sure to post your content consistently to ensure a steady presence, develop a clear voice that will resonate with your audience and use your analytics to better understand your audience. Social media is a great way to generate leads and engage with your audience, so it’s important to know what kinds of content they are most interested in.
Use social media for customer service:
Part of what makes social media such a powerful tool is the immediate accessibility to your customers. Through social media you can respond to customer issues, which will make it easier to build and strengthen relationships with your customers. Hashtags are a powerful way to group your organization with some of the bigger topics that your customers care about.
Use social media to sell:
Through advertising campaigns on social media, you can increase sales for your organization. Brand ambassadors or social media influencers can help to boost the word-of-mouth buzz about your organization and boost sales. Social listening is another process where organizations can take a macro view of what their customers are talking about online.
How can your business leverage social media to generate revenue and attention for your brand? At Share Moving Media we help best in class manufacturers build relationships with 95% of the distribution reps in the US. Please contact us at sadams@sharemovingmedia.com to learn how we can help you gain market share through distribution.